FAQs

Location

Seven Kings – East London/Essex

Collection 

Collection is welcome during designated hours (Usually Mon-Sati 11-11:30am | 6-6:30pm & Sunday 8-8:30am | 2-2:30pm).we RECOMMEND that you collect in a car/cab and make plenty of space in your fridge to store your purchase (2-3 shelves).

Delivery

Limited delivery is available at an additional cost within 10 miles of Seven Kings. subject to avaiLABILITY

Notice

bookings are to be made latest One week before the cake is required, however we RECOMMENDED booking 4 weeks prior to avoid disappointment!!

Replicating designs

 if you’d love one of our cakes that you’ve seen us do before, please send us a photo via email for ease. this will need to be sent in addition to our enquiry form. every cake is lovingly handmade and so each will be slightly unique to its owner. please bare this in mind when ordering.
if you want to send us a photo of a cake that wasn’t made by us, that’s fine! Whilst we cannot copy someone else’s work, we are happy to recreate something inspired by a photo you send, with a mulla cakes spin.

custom cakes

We love to make custom designs, suited to the celebrant(s). If you have any design ideas in mind,
all you have to do is ask! You can send over images for reference/ideas in addition to completing the enquiry form.

booking procedure

Your order will be confirmed upon receipt of a 50% non-refundable payment via bank transfer.
once you are ready to order, please request an invoice. This must be paid within 48 hours of receipt. after this, the invoice is void and you will need to check to see your desired date is still available.
The deposit must be paid latest one week before your desired date. It is your responsibility to follow all payment instructions.

dietary requirements

Yes. upon request We offer vegan, gluten free and halal options across some cakes/treats. Please note there may be traces due to them being produced in the same place as our non-free from cakes!
please don’t be afraid to ask for more info.
Present Allergens in our general products:
cereals containing gluten, Eggs, Milk, tree Nuts, peanuts, Sesame, Soya, Sulphur dioxide.
please ask for more information if you have any questions.

Responses

We aim to respond within 48 hours. please do not send repeat messages or ‘???’ within these 48hrs.

portion sizes

A small feeds 10-15, medium feeds 20-25 and large feeds 30-35.
All portion sizes can be
doubled if cut into finger slices.
click the video here to learn how to cut your cake!

Video credit: ‘We Love All Animals’ (13th June 2017) ‘A fine example of how to cut my whopper of a cake into responsible servings!’

Late Fee

Please stick to your agreed collection slot. A non-negotiable fee of £10 applies if you arrive outside of the slot.